The Plano Fire Department has recently been awarded a Class One certification from the Insurance Services Organization.  Plano is only one of 28 departments in the United States to receive this coveted designation.  Additionally, Plano has received EMS accreditation from the Commission of Accreditation of Ambulance Services.  Plano is the only department in the United States to obtained both ISO Class One and CASS accreditation.

Currently, the Department's desired daily staffing level is 53. With these personnel, the Department operates nine paramedic engines, five paramedic medical units (ambulances), four paramedic ladder trucks, and one support vehicle. To facilitate efficiency, personnel are cross-trained and participate in the delivery of all services. In addition, our core services of fire suppression, emergency medical response, fire inspections, and fire safety education can be delivered from any of the Department's major apparatus.

Paramedic engine companies are the primary response vehicle in the Plano Fire Department. They are staffed and equipped in a manner that facilitates the delivery of a wide variety of services. At least one paramedic engine company is assigned to each fire district. The desired staffing level for engine companies is four personnel including two paramedics.

Medical units provide patient transportation capabilities. They are assigned to fire stations based on both geographical and demand considerations. Currently, medical units are assigned to Stations 1, 6 and 8. The desired staffing level for medical units is two personnel including one paramedic. Two demand medical units are assigned to Stations 4 and 5. These units are staffed Wednesday to Sunday, which are peak demand times, to provide additional medical unit coverage throughout the city.

Paramedic ladder trucks provide additional and specialized capabilities. However, they are staffed and equipped in such a manner that they can be used in place of an engine when necessary. Truck companies are assigned to fire stations based on both geographical and demand considerations. Currently, truck companies are assigned to Stations 1, 4, and 5. The desired staffing level for truck companies is four personnel including two paramedics.

For more information of the Plano Fire Department, visit their website at www.planofire.org

The Plano Police Department is a value driven organization which services the community by: protecting life and property, preventing crime, enforcing the laws, maintaining order for all citizens.  As the police department serves our community, we emphasize:  voluntary compliance, education of citizens, partnership with community, visual presence in the community and detection and apprehension of offenders.  We achieve this mission by focusing on: customer orientation, teamwork, integrity, planning and problem solving, fairness and equity and personal responsibility.

The Plano Police Department (PD) is a progressive organization made up of 279 sworn officers and 122 civilians (authorized) who are dedicated professionals. Plano PD emphasizes professionalism, integrity, and service. Plano PD offers traditional law enforcement services to our community as well as innovative approaches to community problems. The Plano PD is a nationally accredited law enforcement agency. Plano PD is growing rapidly and employs approximately 30 new officers each year. Positions in detention and support services are also available.

All officers start in the Patrol Division. Officers with experience and aptitude may be assigned to the traffic section, K9 section or Neighborhood Policing unit. Crimes against persons, Property, General assignments, Juvenile, Drug enforcement, Intelligence, Burglary, Auto theft and Forgery are all specialized units in the Criminal Investigation Division. Officers assigned to The Professional Standards Division conduct Internal affairs and applicant background investigations and have responsibility for recruiting police applicants.  Officers assigned to the ERT are highly trained and responsible for hostage rescue, high risk arrest and search warrants and special tactical situations.  Officers are assigned to duties related to organizing crime watch groups in residential and business', making presentations to schools and community groups, as well as conducting security surveys.  Officers are also assigned to Public Information and Media relations.  Officers are assigned to high schools and Sr. high schools and provide police services to students and faculty members.

For more information of the Plano Police Department, visit their website at www.planopolice.org